Category: Turnitin

Royal Holloway University of LondonTurnitinUncategorized

Turnitin Feedback Studio


At Royal Holloway, University of London we switched to Turnitin Feedback Studio (TFS) and the Moodle V2 direct plug-in last week.  Approximately 50% of our submissions are marked using GradeMark, but the issues we had last year were likely to prevent further significant growth in this area.  TFS addresses the sluggish performance of the Document Viewer while the V2 plug-in gives us greater flexibility in our use of Rubrics, PeerMark, and support of a range of file types – which was not possible with V1.  Another reason for changing is that we made no major changes to other E-Learning services this summer and therefore had capacity which we’re unlikely to enjoy next year.

I found the beta version of TFS occasionally buggy, sluggish, and inconsistent – although this was expected as the product was being developed.  I was more concerned about the reported behaviour of the V2 plug-in, although this is much improved since its release.  Turnitin are now producing higher quality training and support materials than they have in the past, and this has encouraged the team here greatly.

A cohort of over 350 students and 25 markers led the way and used it for the whole set-up > submission > checking > marking > feedback cycle last week, and it went spectacularly well.  Our support overhead was minimal and the feedback we’ve received has been nothing but positive.  I will share here our experiences with the new set-up throughout the forthcoming academic year.

Turnitin Upgrade at RHUL

Support for staff at RHUL

Archiving delivery

Turnitin Administration and the Moodle rollover project

Turnitin assignments have been archived as part of the larger Moodle rollover and archive project.


  • Session 14/15 Turnitin Assignments in Banner courses (but not those delivered through Partnerships) were archived and moved to the Moodle Archive at
  • Turnitin assignments were deleted from 15/16 Moodle course spaces.  This prevents licensing, access, performance, and management issues arising from the re-use of expired Turnitin assignments.

Administrators/course editors should:

  • Create new Turnitin Assignments in Moodle 15/16 course spaces. These are now all available in Moodle at
  • Use the 14/15 Moodle course spaces to create Turnitin Assignments for resubmissions, at  This will consolidate all 14/15 Moodle/Turnitin activities.


  • The  Moodle-based support materials for creating and managing Turnitin assignments can be accessed directly at:
e-assessmentfeedback student experience markingTurnitin

Five tips for marking with Turnitin / Grademark

1. Use a supported browser

    Internet Explorer 9,10,11
    Mozilla Firefox 15+
    Google Chrome 23+
    Mozilla Firefox 15+
    Google Chrome 23+
    Safari 5+

2. Refer to our Moodle-based resources

3. Navigate from paper –to-paper using the document viewer’s in-built navigation tool.You need not close the Document Viewer down

a) Move from one paper to the next using the forward and back buttons at the top right-hand side of the Document Viewer

b) Or, use the drop-down list to choose which essay to mark next

4. If the service appears to slow down or becomes unavailable – check the Turnitin status update twitter account @TurnitinStatus

If the service is experiencing problems then wait until they have been resolved

5. If there are no service warnings, a browser refresh and cache clean may help

a) close the document viewer
b) empty your browser cache -to find out how to do this visit

anonymous submissione-assessmente-learning teame-submissionGradeMark

Problem solved? QR Codes, anonymous submission & SpLDs

Using Quick Response Codes in support of anonymous submission of work to Turnitin by students with Specific Learning Difficulties

What is the problem?

‘the need for a simple and easy way of identifying students with declared Specific Learning Difficulties when marking anonymously using Turnitin and ensuring that these students are not marked adversely in any way. The second lesser point is that the system is not open to abuse by other students’

Some departments have no system in place to identify and mark accordingly the work submitted anonymously to Turnitin by students with declared Specific Learning Difficulties (SpLDs). This becomes problematic when administering and moderating marks, and undermines one of the benefits of online marking by delaying the release of marks and feedback.

Other departments use the ‘Green Sticker’ approach, whereby students are provided with bespoke labels to apply to their printed assignments. This approach cannot work with e-submission and e-marking and needs to be replaced and improved.

It is possible to use Moodle Groups and Groupings to discretely set-up a Turnitin Assignment for those with declared SpLDs. This approach would requires greater administrative resource in the departments, something which is not often available. A far greater issue, however, is that the students’ identities are revealed when the assignment’s Post date is reached. As a Turnitin spokesperson said at a recent Moodle Users Group, ‘Anonymous submission is a minefield’.
What is the proposed solution?

We have been exploring the possibility of ‘digitising and extending’ the green sticker approach with the use of Quick Response (QR) codes. These can be rapidly produced, loaded with information, distributed to students and scanned – with an app and some light training – by markers and administrators.

What are Quick Response Codes?

    QR Code embedded with a link to Wikipedia

  • Quick Response Codes (QRs) are a type of two-dimensional barcode that can be read using smartphones and tablets
  • Users can scan QRs with a simple, free phone app
  • QRs can contain text, email addresses, links to websites, phone numbers, and many other types of information

Scan this QR code to find out more, it has been embedded with a link to a relevant Wikipedia page.

What equipment will this approach require?

How will it work? 

The marker’s view of a submitted document with an embedded QR Code

  • Students are provided with a personalised QR Code
  • Students paste their QR code into their essay.assignment document 
  • Markers can see that the work has been submitted by a student with a declared SpLD
  • The work is marked accordingly

The marker’s view of a submitted document with an embedded QR Code

  • The code is scanned from screen using the app
  • The marker can instantly see the student code and the URL for the marking guidelines
  • Other information can be included

 Roles & workflow


    • Create spreadsheet with Student Numbers of those with declared SpLDs
    • Create QR Codes, embedding the Student Number and the URL for the relevant marking guidelines
    • Maintain a spreadsheet matching the QR Codes with Student Numbers
    • E-mail QR Codes to students
    • Scan QR code to check its validity – does it contain a Student Number which matches one of those held in the spreadsheet?


      • Save their QR Code
      • Paste QR Code into documents prior to submitting to Turnitin

      Academic staff

      • Look for and acknowledge QR Code when marking
      • Scan QR code to check its validity – does it contain a Student Number which matches one of those held in the spreadsheet?


      • No capital outlay
      • Not bleeding-edge (QR Codes have been used by industry, libraries, commerce since 1998)
      • Not technically difficult (investigation has been carried out using a 6 year old iPhone 3)
      • Quick to produce, share, use, and scan
      • Bespoke and personal to each student
      • QR codes highly visible to marking staff
      • Offer greater security and personalisation (when compared to having no system in place or the green sticker approach)
      • Reusable – one per student per duration of study
      • Can be discrete (25mm)
      • Consolidate cohorts’ submissions – No need to use Moodle Groups/Groupings or set-up additional Turnitin activities


      • Risk of abuse by students e.g., sharing and faking
      • Not visible from the submission in-box , only when viewing the file
      • Requires some resource and consistent application
      • Staff require smartphones or tablets, and a free app
      • Only works if staff engage with it

      Further investigation

      • Tracking the number of times each QR Code is scanned
      • Providing students with a coversheet with QR Codes pre-embedded to simplify their workflow and to reduce the risk of sharing
      • Develop a workflow for those markers using the Turnitin iPad app
      • Streamlining the workflows for administrators